Concierge

Key Responsibilities:

• Warmly greet guests, members, and visitors as they arrive
• Provide accurate information about aquatic activities, classes, facilities, memberships, and events
• Assist with guest enquiries, bookings, ticketing, and registrations
• Coordinate with facility teams (e.g., pool operations, events, fitness classes) for seamless guest service
• Maintain an organized and professional front desk area
• Manage guest feedback in a helpful and timely manner
• Assist in administrative tasks as needed