Concierge

Summary Description: The Concierge is the first face that visitors see at companys Resource Center retail locations. This role is responsible for greeting visitors, administering incoming calls and ensuring all guests and callers are appropriately routed in a courteous and professional mannerEssential Resource Responsibilities / Accountabilities:- Greets and directs visitors to appropriate company representative. - Administers intake sign-in log and exit satisfaction survey to visitors. - Schedules : consultation appointments as needed for licensed and certified company representatives. - Answers all incoming calls in a timely and professional manner. - Accurately transfers calls to appropriate parties. - Performs a variety of clerical duties (light filing and data entry) as requested. - Organizes and maintains up-to-date corporate information and telephone listings. - Maintains reception area materials ( product brochures, newsletters, event calendars, etc.) for the purpose of pr...