Configuration Analyst

**Job Title: Configuration Analyst

Salary: £25,000 plus benefits**

**Shift: evening/night shift role as you need to work USA hours - shifts start from 4pm and finish no later than 2am

Remote - occasional office visits in Milton Keynes**

iO Associates is looking for a Configuration Analyst with data entry/excel experience to work with a specialist technology company. They want this person to configure new store set ups and maintain services for continued monitoring of all customers. Liaise with onsite engineers, SMEs and customer teams to resolve issues and deliver successful solutions to integration and installation issues.

Responsibilities:

• Provide telephone technical support to installation technicians & maintenance techs.
• To ensure third party technicians and customers have a well-connected and set up site both during and after the installation.
• To be the first point of contact during the installation process and an...