Job Description
Description
This role requires working closely with the Business and Project Manager/Scrum Master for overall implementation and support of SaaS Configuration projects.
Should be hands-on configuring any of the SaaS solutions (Ariba, Concur, Coupa etc) with multiple implementation experience and experience in workflow configuration.
Should be a good team player having good communication and interpersonal skills.
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
Best in class leave policy
Gender neutral parental leaves
100% reimbursement under childcare assistance benefit (gender neutral)
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above
Your key responsibilities
Learn DB’s Technical Configuration in Coupa Risk Access tool quickly.
Understand Business Requirements and the design of Coupa Risk Assess developed for Deutsche Bank
Coupa Configuration / Implementation i.e. Manage Configuration Changes in Coupa Risk Access and Reporting.
Work with Architects & Platform Owner and support their mission for the Program Deployment
Support issue investigation and resolution for incidents escalated to development/L3 within defined SLAs
Perform Coupa Release Testing, Report the issues and resolve the problems.
Ensure the best practices implementation based on Industry standard.
Need to be involved in Reviews, check the feasibility of the solution and functional fitment as per DB standards and best practices and align customer expectations, ensuring smooth and timely project delivery and support
Build Knowledge by documenting the configuration and enriching the Key Operating Principles.
Prepare and deliver the Maintenance documentation, update the configuration workbook periodically.
Suggest process improvements based on the application capability and industry’s best practices.
Your skills and experience
Must be having total 2+ years of experience and at least 1 years in SaaS product configuration.
At least 1 years of experience in workflow configuration in Coupa / Ariba / Concur or similar products
Good Exposure to DBMS concepts and intermediate SQL queries.
Technical Knowledge of SFTP, Unix and Data Exchange mechanisms would be an added advantage.
Good Knowledge of SDLC & Agile processes
Experience in Vendor Risk Management / Procurement /Expense management Domain is an advantage.
Strong customer focus with experience of working with cross-functional/ cross-department teams
A self-starter with strong organization skills, resolution management, and superior written and verbal communication skills
Skills That Will Help You Excel
Articulate and experienced communicator able to communicate with a broad range of stakeholders and virtual teams
Strong analytical and problem-solving skills
Bachelor’s degree in computer science or IT-related discipline (or equivalent work experience or diploma)
Coupa certification is an advantage.
How we’ll support you
Training and development to help you excel in your career
Coaching and support from experts in your team
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs
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