Job Description

Position Overview:

We’re seeking an experienced Configuration Manager with strong Software Asset Management (SAM) and IT Service Management (ITSM) experience to join our team. In this role, you will lead the management and governance of our BMC Helix ITSM Atrium Configuration Management Database (CMDB) — ensuring accurate, complete, and trusted configuration and software asset data across the enterprise. You’ll define data models, maintain discovery tools, and implement automation to support service reliability, software compliance, and operational efficiency. You’ll collaborate across IT operations, infrastructure, compliance, and service delivery teams to ensure configuration and asset data forms the foundation for informed decision-making, risk management, and continuous improvement.

Responsibilities:

  • Own and maintain the BMC Helix Atrium CMDB, ensuring Configuration Items (CIs), - including software, hardware, and service components - re...

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