Configuration Specialist

Job Summary

The Configuration Specialist plays a crucial role in maintaining and managing the Configuration Management Database (CMDB) and ensuring accurate and up-to-date records of IT assets, infrastructure, and configuration items (CIs). This role is responsible for enforcing configuration management policies, ensuring data integrity, and supporting IT service management (ITSM) processes such as change, incident, and problem management.

Key Responsibilities

• Configuration Management & CMDB Maintenance
• Maintain and update the Configuration Management Database (CMDB) with accurate information about IT assets, infrastructure, and relationships.
• Perform regular audits to validate CMDB data accuracy and consistency.
• Identify and correct discrepancies in configuration records through reconciliation processes.Collaboration & Stakeholder Management
• Work closely with IT teams, including Infrastructure, Cloud, Secu...