Configuration Technician

Description
Role Overview
The Technician Level One is responsible for installing and configuring hardware and software on a high volume of computers, printers and other products for customers on a daily basis. This will include un-boxing units to configure and boxing units back up to prepare for shipment.
Key Areas of Responsibility
§ Configure customers systems to their required specifications.
§ Test systems to ensure 100% quality.
§ Maintain minimum monthly productivity goals.
§ Troubleshoot problems with computer systems, including hardware, software and peripheral equipment.
§ Ensure that customers receive the highest level of customer service.
§ Communicate issues concerning customer orders to the area Help Desk or Team Leader.
§ Adhere to safety procedures and guidelines at all times.
Responsibilities
§ Perform any additional duties assigned by management.
§ It may be necessary on occasion for this individual to work beyond their regularly ...