Consultant

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Act as subject matter expert and key contributor to service delivery for accounts assigned to the team Ensure client satisfaction on assigned accounts by addressing requests within defined SLAs; typically, 3-6 projects or as needed. Conduct regular account reviews to identify client satisfaction, process adherence, backlogs, quality of services provided, opportunities for improvement, etc. Responsible for identifying business requirements, requirements management, functional design, prototyping, process design (including scenario design, flow mapping...