Consultant, Workforce Experience Consulting

EPAM Systems is seeking a versatile and experienced Instructional Designer and Content Developer to join our growing team. In this client-facing role, you will lead the design, development, and maintenance of high-impact instructional and knowledge content that enables user success across digital platforms. You will collaborate directly with product managers, subject matter experts (SMEs), and client stakeholders to deliver clear, consistent, and user-centric content aligned with project goals and business outcomes.

Responsibilities

• Lead end-to-end instructional design and content development for digital learning and support initiatives, including eLearning, microlearning, performance support, and help content
• Design and develop knowledge base content, including FAQs, how-to articles, user guides, and process documentation
• Collaborate with product, engineering, and SME teams to gather requirements, define lea...