Job Description

Provide functional and or technical support for resolution of customer problems, incidents, issues, requests and queries.Liase with other support teams, or product teams as required to resolve requests issues in a timely manner.Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.Primary responsibilities are focused on customer contact, not transaction processing.
Customer Service Technology SupportCustomer Care and SatisfactionQuality Assurance QA

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