Consumer Insights Analyst

Job Description

Do you have a passion for consumer data?

Join us to define and drive positive changes to help us remain at the front edge of consumer engagement through an interconnected ecosystem of touchpoints!

 No relocation assistance is offered for this position.

Core Responsibilities

• Drives communication of our consumers’ voice for CSE, Digital Consumer Engagement (DCE) and the LEGO Group through provision of survey and contact analysis

• Reviews consumer survey data, including voice and text comments, and creates insights and trend reporting

• Produces Product Team reporting into focused areas of consumer insight, utilising CSE contact data in connection with other data sources

• Builds consumer journey focused insights and reporting focused on solving issues and supporting improvement initiatives

• Works with pa...