Job Description

POSITION OVERVIEW

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are looking for a friendly and reliable Customer Service Representative to support our clients in a BPO contact center. You will handle customer inquiries, resolve issues, and ensure a smooth and satisfying customer experience.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

--------------

POSITION RESPONSIBILITIES

Key Responsibilities:

  • Handle inbound calls, emails, or chats from customers.
  • Provide accurate information about products, services, and billing.
  • Re...

    • Apply for this Position

    Ready to join MCI, LC? Click the button below to submit your application.

    Submit Application