Contact Center Project Manager

The Project Manager is directly responsible for the initiation, planning, execution, and monitoring & controlling of projects. The Project Manager will work with and act as a liaison between functional groups to deliver projects on time, within budget, and according to specifications. This position requires very minimal supervision from senior management and is expected to perform well while working independently and leading a team. They will have the responsibility of providing support across different divisions as required by the needs of the business. Additional duties may include supporting the PMO Director in completing initiatives both internal and external.

Responsibilities

• Project Management: Lead and manage multiple projects simultaneously, ensuring that all projects are delivered on time, within scope, and within budget.
• Stakeholder Coordination: Serve as the primary point of contact for stakeholders during the implementation process, a...