Job Description

What you can expect

Zoom is looking to grow its global Contact Center Solution Engineering team. Do you

have a passion for working with customers? Do you have experience working in the

Contact Center industry? Do you have a passion for diving into technology that powers

better customer experiences? If so, we would love to have you join us here at Zoom!


About the Team

The Contact Center Solutions Engineer designs, implements, and optimizes solutions to meet organizational

and customer needs. They collaborate with cross-functional teams to ensure seamless integration and

functionality of technologies.


Responsibilities

+ Serving as the customers trusted advisor throughout the pre-sales lifecycle; translating technical and business requirements into solutions

+ Designing and implementing contact center solutions to meet business requirements and customer needs

+ Partne...

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