Contact Center Solutions Engineer

Location

Plano, US

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NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Contact Center Solutions Engineer (Hybrid in Plano area) to join our team in Plano, Texas (US-TX), United States (US).

Senior Solutions Engineer - Contact Center Solutions

Position Overview

We are seeking a skilled Senior Integration Engineer with expertise in call center technologies to bridge our communication platforms with enterprise systems. This role will focus on designing, implementing, and maintaining integrations between our Nice InContact call center platform and various CRM and ticketing systems, creating seamless workflows for our customer service operations. The ideal candidate will have strong Salesforce dev...