Job Description

A leading global technology firm in Mexico City is looking for a Technical Engineer Contact Center. The role involves providing advanced technical support for contact center infrastructure, troubleshooting issues, and configuring contact center platforms. Candidates should have a bachelor's degree in IT or related field, along with over 3 years of relevant experience. A strong customer-centric mindset and experience with major contact center platforms are essential. This position offers a comprehensive benefits package and opportunities for professional growth.
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