Job Description
DESCRIPTION
WILLING TO LEARN
SOLVING PROBLEMS
WORKING ALONE AND TEAMS
EXPERIENCE WITH HOSPITALITY AND CONTACT CENTER A PLUS
The Contact trainee is responsible to support the Contact Center team to
assure operations optimization. This key role will be auditing and updating
property information available to Agents, reporting out to organization
leadership on program performance, working to ensure properties get reporting
on property performance. This Specialist works closely with partner departments
and teams, such contact center ops and IGT ops and training department to
ensure the CC -is operating optimally to achieve Radisson Hotel Group
goals.
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