Job Description

Job Description:

Title: Contact Centre Agent
Location: Redhill- fully onsite
Payrate: £13.30 per hour
Hours: 40/week

Start Date: 23/02/2026
End Date: 22/05/2026 (possibility of extension further based on performance)


The Role

Working in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team.

Performance Objectives:

Excellence

  • Forward on escalated calls in the correct manner
  • Maintain and develop knowledge of pension schemes

    • People

  • Provide support to the administration team
  • Support team members during busy periods
  • Work as part of an effective team

    • Clients

  • A...

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