Job Description
Contact Centre Representative
Brand: HSBC
Area of Interest:
Location:
Hyderabad, TG, IN, 500081
Work style: Hybrid Worker
Date: 4 Feb 2026
**Job Title: Contact Centre Representative**
**Purpose of the role**
Receives general inbound customer calls in a contact center environment typically on a single product and or proposition. Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact where possible. Listens to the customer and establishes needs to offer relevant products. Takes ownership and initiative to complete necessary research and customer follow up or direct the customer to the appropriate department for resolution. Responsible for achieving individual targets and whilst maintaining quality and compliance
**In this role, you will:**
...
Brand: HSBC
Area of Interest:
Location:
Hyderabad, TG, IN, 500081
Work style: Hybrid Worker
Date: 4 Feb 2026
**Job Title: Contact Centre Representative**
**Purpose of the role**
Receives general inbound customer calls in a contact center environment typically on a single product and or proposition. Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact where possible. Listens to the customer and establishes needs to offer relevant products. Takes ownership and initiative to complete necessary research and customer follow up or direct the customer to the appropriate department for resolution. Responsible for achieving individual targets and whilst maintaining quality and compliance
**In this role, you will:**
...
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