Job Description

Contact Centre Representative (Mandarin Speaker)

Customer Service Representative (Mandarin Speaker)

Your new company

A well-established banking company in Malaysia is seeking a Customer Service Representative to join their global service team in delivering exceptional customer service!

Your new role

  • Competent in handling a range of banking enquiries to successfully support a customer in their banking needs
  • Handling inbound and outbound (where appropriate) customer interactions
  • Delivering a strong customer experience through each interaction, demonstrating ownership to drive first call resolution

    • What you'll need to succeed

  • Open junior customer service representative with 1/2 years of working experience.
  • Also open to candidates with non-relevant experiences but willing and open to explore customer service
  • Fresh grads are welcome to apply!
  • Good command of English/Able t...

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