Job Description

Contact Centre Shared Services Representative I



Brand: HSBC



Area of Interest:



Location:

Quezon, National Capital Region (NCR), PH, 1101



Work style: Hybrid Worker



Date: 12 Feb 2026



**Role Title:** **CCSS Representative I**



**Global Career Band: 8**



**Location** **_(Country / City )_** **:** **Philippines/GSC Manila 2 (Quezon City)**



**Recruiter Name : Edward Palma**



**Why join us?**



**ASP Manila Care’s primary function is providing “** Customer care” to HSBC Philippines Credit Card customers. It is an Inbound Customer Service Process which caters to enquiries, requests and complaints related to credit cards such as: Application, Card Delivery, Fee Waivers, etc.



Operating Hours is 14/7 which officially starts from 7:30am to 9:30pm.



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