Job Description
Contact Centre Shared Services Representative
Brand: HSBC
Area of Interest:
Location:
Quezon, National Capital Region (NCR), PH, 1101
Work style: Hybrid Worker
Date: 7 Jan 2026
**Role Title:** **CCSS Representative I**
**Global Career Band: 8**
**Location** **_(Country / City )_** **:** **Philippines/GSC Manila 2 (Quezon City)**
**Recruiter Name : Edward Palma**
**Why join us?**
**ASP Manila Care’s primary function is providing “** Customer care” to HSBC Philippines Credit Card customers. It is an Inbound Customer Service Process which caters to enquiries, requests and complaints related to credit cards such as: Application, Card Delivery, Fee Waivers, etc.
Operating Hours is 14/7 which officially starts from 7:30am to 9:30pm.
**The Opportunity:**
Receives medium complexity inbound customer calls in a Contact Centre environment typically on multiple produ...
Brand: HSBC
Area of Interest:
Location:
Quezon, National Capital Region (NCR), PH, 1101
Work style: Hybrid Worker
Date: 7 Jan 2026
**Role Title:** **CCSS Representative I**
**Global Career Band: 8**
**Location** **_(Country / City )_** **:** **Philippines/GSC Manila 2 (Quezon City)**
**Recruiter Name : Edward Palma**
**Why join us?**
**ASP Manila Care’s primary function is providing “** Customer care” to HSBC Philippines Credit Card customers. It is an Inbound Customer Service Process which caters to enquiries, requests and complaints related to credit cards such as: Application, Card Delivery, Fee Waivers, etc.
Operating Hours is 14/7 which officially starts from 7:30am to 9:30pm.
**The Opportunity:**
Receives medium complexity inbound customer calls in a Contact Centre environment typically on multiple produ...
Apply for this Position
Ready to join HSBC? Click the button below to submit your application.
Submit Application