Contact Centre Support Executive

Role : Contact Centre Support Executive

Location : Bangalore (onsite)

Working days : 6 days

Experience : 1-2 years in customer support or related roles.

Budget : 3.5 to 4 LPA

Educational Background: Bachelor’s degree in Business Administration, Commerce, or a related fields with Supply chain specialization.

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Key Responsibilities:

1.    Implement Support Strategies:

Develop and execute support strategies within the call centre to enhance ticket resolution times and overall efficiency.

2.    Align with Organizational Goals:

Ensure that call centre support initiatives align with broader organizational objectives and contribute to the company's success.

3.    Data Privacy & Security: Ensure adherence to the company's and client's data privacy and security policies.

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