Content and Community Associate

Overview:

We seek a dynamic and motivated Content and Community Associate to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with users, understanding their needs, and providing tailored solutions to enhance customer satisfaction. This role requires exceptional communication skills and a passion for delivering outstanding customer service.

Key Responsibilities :

• Serve as the primary point of contact for users, managing day-to-day communication.
• Scale daily Hindi active users on the app by leveraging user-generated matchmakers, content creators, and moderators.
• Implement strategies for the upskilling and monetisation of matchmakers, content creators, and moderators to ensure their long-term engagement and success.
• Work closely with the product team to launch and optimise ne...