Job Description
About the Team
Trust & Safety Operations is central to protecting OpenAI’s platform, customers, and the public from abuse. We support a diverse customer base -- from individual users and early-stage startups to global enterprises -- across ChatGPT, our API, and new product surfaces as they launch.
Within the Support organization, we partner closely with Product, Engineering, Legal, Policy, Go To Market, and Operations teams to deliver a great user experience at scale while reducing material harm and mitigating catastrophic risks.
About the Role
We’re hiring experienced Trust & Safety / Content Integrity operators who can investigate complex cases, apply and evolve usage policy in real-world scenarios, and help build scalable systems that reduce risk over time. You will contribute as a subject-matter expert (SME) on high-stakes escalations, partnering with cross-functional stakeholders to drive fast, defensible outcomes. You will also help design...
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