Job Description

A global service company in Kuala Lumpur is seeking candidates for a role in customer service. Responsibilities include ensuring service delivery meets KPIs, addressing customer inquiries, and maintaining product knowledge. Candidates should have a minimum of a Diploma along with at least 2 years of work experience, or freshers with a Bachelor's degree. Strong communication skills and attention to detail are vital. This position requires a courteous demeanor and the ability to work in a fast-paced environment with shifting schedules.
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