Content Moderator (Danish) - Relocation in Malta

Grow-Talent.com is working with a leading Online Casino Gaming Company who is seeking to onboard an Content Moderator with Danish for their Malta office.

Location: Hybrid, Qormi, Malta (office) AND remote from anywhere in Malta

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Review user-generated content (e.g. sales ads)
• Support users and answer their questions via email
• Respond to customer inquiries on all topics related to the online marketplace
• Participate in regular training sessions to learn and maintain expert knowledge of publication rules, market trends and moderation best practices
• Provide feedback to managers on trends, common end-user mistakes and questions
• Give an input on improvements of publication rules to improve user experiences <...