Content Moderator

Job Description: German Content Moderator (Porto Office)

Location: Porto Office Park - Porto

Schedule: Rotative Shifts - 24/7 (2 days-off per week)

Contract Type: Permanent Contract

Role Overview: We are seeking a motivated and detail-oriented German Content Moderator to join our team. The role involves reviewing, updating, and managing content on social media platforms, ensuring compliance with legal and copyright standards, and maintaining a high level of customer service.

Responsibilities:

• Review online videos, content, complaints, and legal notices received from end customers regarding incorrect decisions on their copyright materials.
• Update and manage content on popular social media platforms.
• Audit and verify content before sharing it for social media uploads.
• Ensure that the service provided to customers meets contractual Key Performance Indicators (KPIs).
• Maintain a comprehensive understan...