Content officer

6‑Month Contract | Dynamic IT Environment | Contribute to Organisational Excellence

Are you a clear communicator with a passion for crafting high‑quality content that supports IT, quality, and compliance outcomes? We’re seeking a Content Officer to join our client in their IT Quality & Compliance team — a role ideal for someone who thrives in a diverse, fast‑paced, and geographically distributed corporate environment. In this position, you'll play a key role in shaping internal communications, enhancing content quality, and ensuring that our intranet and related communication channels remain accurate, accessible, and effective.

Why You’ll Love This Role

• Work at the intersection of IT, quality, communication, and user experience
• Collaborate with a supportive and knowledgeable team
• Influence the clarity and effectiveness of communications reaching staff across the organisation
• Use your technical and creative skills to contribute to continuous improvement

Key Responsibilities

• Develop communications plans and templates, delivering professional, timely, and stakeholder‑focused support.
• Maintain multiple communication streams, ensuring content is accurate, relevant, and aligned with organisational standards.
• Provide research, writing, and editing support for a wide range of IT materials — often under tight deadlines.
• Offer practical solutions and creative ideas to content and intranet challenges, using best‑practice content management principles.
• Support content governance and help maximise the effectiveness of SharePoint, the intranet, and other content platforms.

Essential Skills & Experience

• Strong experience in website or intranet management or content management systems (SharePoint and Azure preferred).
• Highly developed written and verbal communication skills, with the ability to research, write, and edit complex IT content (including communication plans) in clear, everyday language.
• Demonstrated ability to translate technical topics into concise, accessible content for audiences with varied levels of technical understanding.
• Strong interpersonal skills, with the ability to build relationships across teams and communicate effectively in a distributed organisation.
• High level of proficiency with the Microsoft 365 suite, including SharePoint.

Desirable Qualifications & Experience

• Previous experience working in IT, digital, or technical communication roles.
• Experience in large, varied, or geographically dispersed organisations.
• Familiarity with Learning Management Systems (LMS) and involvement in course content development.
• A current Western Australian motor vehicle driver’s licence.

Who You Are?

You’re a confident communicator who can juggle multiple priorities, adapt quickly, and collaborate with a wide range of stakeholders. You enjoy turning complex information into content that is polished, clear, and meaningful. You love technology, understand digital ecosystems, and can spot opportunities for better processes and better communication.

Ready to Make an Impact?

If you're an IT‑savvy content specialist who enjoys creating engaging, accurate, and user‑centred communications, we’d love to hear from you.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, please advise via or and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.