Content Strategist - Customer Service

Company Description

Join the team redefining how the world experiences design.

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Where And How You Can Work

Our Manila campus is home to our growing Customer Service team, connecting with users around the world. At Canva, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals — whether you’re working onsite, remotely, or a mix of both.

What You’d Be Doing In This Role

As Canva scales, change continues to be part of our DNA — and that’s all part of the fun! This role is part of the User Voice Supergroup , which exists to ensure every user is empowered, and every voice is heard.

As a Content Writer, you’ll own content quality and customer experience for a defined domain or set of user journeys across both AI and human help and support. You’re accounta...