Job Description
**About Us**
Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best in class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.
Our Guadalajara, Mexico Team is growing and we're looking for experienced Customer Support Representatives to join our Helpware team.
**Position Overview**:
Once fully trained, individuals are expected to complete the entire editing process for one review within approximately 16 minutes. Teammates will be evaluated by their ability to accomplish goals on time and consistently follow quality standards. There is the opportunity for individuals to expand their role to include other types of review processing, content curation, and customer service based on business needs.
**Primary Responsibiliti...
Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best in class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.
Our Guadalajara, Mexico Team is growing and we're looking for experienced Customer Support Representatives to join our Helpware team.
**Position Overview**:
Once fully trained, individuals are expected to complete the entire editing process for one review within approximately 16 minutes. Teammates will be evaluated by their ability to accomplish goals on time and consistently follow quality standards. There is the opportunity for individuals to expand their role to include other types of review processing, content curation, and customer service based on business needs.
**Primary Responsibiliti...
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