Content Writer (Operations)

Content Writer - Operations, MY Marketplace

Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Content Writer - Operations, MY Marketplace

Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Content Writer - Operations, MY Marketplace role at Shopee

• Article Creation and Establishment: Work with Shopee’s functional teams to create and establish new articles. Ensure 100% article establishment in dual languages across all reason codes.
• SOP Implementation: Develop and implement SOP flows and macros for article management. Content Maintenance: Maintain and amend existing articles to reflect internal business and process changes. Regularly update and enhance KBA artic...