Job Description
What You'll Do:
We are looking for a versatile and customer-oriented Content Writer to create, maintain, and optimize high-quality articles for our client-facing Retail Media Help Centers. This role is essential to empower our customers with clear, accurate, and actionable self-service content that reduces friction and improves product adoption.
What You Will Do :
Create and maintain Help Center documentation (how-to guides, troubleshooting articles, product overviews, best practices) for our Retail Media solutions.
Translate complex product information into clear, concise, and user-friendly content tailored to brands, advertisers, and retailers.
Collaborate cross-functionally with Product, Product Marketing, UX Writing, Customer Support, and Enablement teams to ensure information is accurate, up to date, and aligned with product releases and customer needs.
Apply for this Position
Ready to join AirHelp? Click the button below to submit your application.
Submit Application