Job Description
Kay Systems is looking for a proactive SEB Contracts Administrator to join our team! You will manage data entry, reporting, invoicing, and accounts receivable, ensuring accurate and timely record-keeping. You will also support client interactions and assist with maintenance contract renewals.
Key Responsibilities:
Sales:
•Actively manage and renew maintenance contracts, including new lift installations and LIO client agreements.
• Drive sales activities by providing quotations and facilitating contract renewals efficiently and on time.
SEB Accounts on ERP and Other Tools:
• Accurately enter data related to SEB operations in the ERP, maintaining up-to-date records.
• Oversee invoicing for maintenance contracts, spare parts, and renovations, while effectively managing accounts receivable.
•
Client Support:
• Assist clients by handling hotline calls, relaying breakdown details to engineers, and coordinating maintenance appointments.
• Enhance customer satisfaction through regular feedback surveys and maintaining accurate call-back records.
Qualifications:
• Bachelor’s degree in Business Administration or related field.
• Experience in accounts management or client support is a plus.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Strong organizational and communication skills.
• Ability to work independently and as part of a team.
Key Responsibilities:
Sales:
•Actively manage and renew maintenance contracts, including new lift installations and LIO client agreements.
• Drive sales activities by providing quotations and facilitating contract renewals efficiently and on time.
SEB Accounts on ERP and Other Tools:
• Accurately enter data related to SEB operations in the ERP, maintaining up-to-date records.
• Oversee invoicing for maintenance contracts, spare parts, and renovations, while effectively managing accounts receivable.
•
Client Support:
• Assist clients by handling hotline calls, relaying breakdown details to engineers, and coordinating maintenance appointments.
• Enhance customer satisfaction through regular feedback surveys and maintaining accurate call-back records.
Qualifications:
• Bachelor’s degree in Business Administration or related field.
• Experience in accounts management or client support is a plus.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Strong organizational and communication skills.
• Ability to work independently and as part of a team.
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