Contract Customer Success Manager, APAC

Hello from the Recruiting Team at Customer.io! We're looking for a part-time Contract Customer Success Manager to join our team at Customer.io. This role will be a full stack CSM: you'll own a dedicated book of business, manage onboarding and ongoing support, and help ensure customers achieve success with Customer.io.

Customer.io has experienced consistent year-over-year growth, and as our customer base expands, we're scaling our team to meet demand. This contract role is an exciting opportunity to make a direct impact supporting customers during a time of rapid growth, while gaining exposure to a dynamic, customer-focused SaaS environment.

• Manage onboarding and implementation for a portfolio of customers, acting as the project manager from kickoff to go-live
• Host transition and planning calls with stakeholders to understand business goals and map data + messaging strategies in Customer.io
• Partner with customers ...