Job Description
Project Contractor
Contract Knowledge Manager (Al Chatbot Enablement)
London/ Hybrid
Job Description
We are delivering an AI-powered chatbot and need an experienced Knowledge Manager to get our existing knowledge into a shape that can actually be used by AI. This is not a “build content from scratch” role — it’s about structuring, cleaning, tagging, and governing knowledge so the chatbot can retrieve accurate, compliant, and context-aware answers.
You will act as the bridge between subject matter experts, operations, compliance, and the AI delivery team to ensure the chatbot is fed high-quality, well-structured knowledge from day one.
Responsibilities
Knowledge Preparation & Structuring
Contract Knowledge Manager (Al Chatbot Enablement)
London/ Hybrid
Job Description
We are delivering an AI-powered chatbot and need an experienced Knowledge Manager to get our existing knowledge into a shape that can actually be used by AI. This is not a “build content from scratch” role — it’s about structuring, cleaning, tagging, and governing knowledge so the chatbot can retrieve accurate, compliant, and context-aware answers.
You will act as the bridge between subject matter experts, operations, compliance, and the AI delivery team to ensure the chatbot is fed high-quality, well-structured knowledge from day one.
Responsibilities
Knowledge Preparation & Structuring
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