Job Description
Job Summary
We are seeking a dedicated and detail-oriented Intern to join our IT operations team. The successful candidate will be responsible for monitoring and maintaining the performance of critical systems, ensuring the uptime and availability of applications and infrastructure. This role involves working with monitoring tools such as AppDynamics (AppD), LogicMonitor, and Azure Monitor, as well as monitoring SQL databases, Windows servers, and Internet Information Services (IIS). The Intern will provide L1 support while ensuring compliance with service level agreements (SLAs).
Key Responsibilities
Monitor the performance and availability of applications and infrastructure using tools such as AppDynamics, LogicMonitor, and Azure Monitor.
Conduct regular health checks and performance tuning of SQL databases to ensure optimal operation.
Oversee the functionality and performance of Windows servers and IIS, appl...
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