Job Description

**Overview:** We are seeking a highly motivated, responsible, and detail-oriented professional to contribute to the development and management of our digital platforms. This role is crucial for enhancing our controls framework, improving service quality, and ensuring stringent regulatory compliance within our digital channels.

**Key Responsibilities**

+ **Digital Feature Implementation:** Drive the implementation of new features and enhancements across our digital platforms, ensuring a seamless and controlled deployment process.
+ **Controls Management:** Manage and reinforce associated control frameworks, including executing monthly and quarterly testing and review in strict adherence to Citi’s policies and regulatory guidelines.
+ **Issue Remediation:** Oversee and implement corrective actions for identified control gaps or deficiencies arising from feature implementation, ongoing monitoring, or client feedback.
+ **Controls Environment & Compliance...

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