Job Description

Responsibilities:

  • Monitoring and Management: Utilize ControlUp to monitor the performance of virtual environments, applications, and infrastructure components. Identify and resolve performance bottlenecks and issues proactively.
  • Performance Optimization: Analyze system metrics and logs to identify trends and areas for improvement. Implement best practices for optimization and efficiency within virtual environments.
  • Troubleshooting: Work closely with IT teams to troubleshoot and resolve issues related to application performance, user experience, and system reliability using ControlUp tools.
  • Reporting and Analytics: Generate reports and dashboards to provide insights on system performance, usage patterns, and potential improvements. Present findings to stakeholders and recommend solutions.
  • Collaboration: Collaborate with IT staff, developers, and management to ensure alignment on performance objectives and project goals. Provide training and support to team members on ControlUp functionalities.
  • Documentation: Maintain documentation of system configurations, procedures, and best practices related to ControlUp usage. Ensure that all changes and updates are accurately logged.
    • Job Requirements Details:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Proven experience with ControlUp or similar monitoring and management tools.
  • Strong understanding of virtual environments (VMware, Citrix, Microsoft Hyper-V) and cloud technologies.
  • Experience with performance tuning and optimization techniques.
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Relevant certifications (e.g., VMware Certified Professional, Citrix Certified Associate) are a plus.

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