Conversation Designer #GRIT

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Be a Part of Something BIG!

We are a strategic team responsible for designing and mapping out the end-to-end conversational experiences across service channels. Conversation Designers (CD) Team designs and engineers digital conversations with customers to ensure operational efficiency, customer satisfaction, and ease of frontline adoption. Our team works very closely with various stakeholders, such as but not limited to marketing, operations and development teams to design conversations and customer journeys that offer customers a personalized touch.

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