Job Description

We are seeking a highly experienced Conversion Desk Manager to lead and scale a high-performing conversion operation within a regulated environment. This role will initially manage a team of 10 conversion agents, with a clear and aggressive growth plan to 75 agents in a short timeframe. The position requires a senior leader with proven conversion expertise, strong people management skills, and the ability to operate confidently with international stakeholders. Requirements Lead, manage, and rapidly scale a large conversion desk Drive sales performance with a strong focus on conversion rates and closing quality Implement structure, KPIs, and performance monitoring across the team Work closely with overseas owners and senior management Maintain a professional, motivated, and compliant sales environment Ensure full adherence to regulatory and compliance standards Build and maintain positive staff relations during rapid growth Minimum 5 years experience in conversion or sales management Pr...

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