Job Description

Overview

We are seeking a highly experienced Conversion Desk Manager to lead and scale a high-performing conversion operation within a regulated environment.

This role will initially manage a team of 10 conversion agents , with a clear and aggressive growth plan to 75 agents in a short timeframe. The position requires a senior leader with proven conversion expertise, strong people management skills, and the ability to operate confidently with international stakeholders.

Requirements

  • Lead, manage, and rapidly scale a large conversion desk
  • Drive sales performance with a strong focus on conversion rates and closing quality
  • Implement structure, KPIs, and performance monitoring across the team
  • Work closely with overseas owners and senior management
  • Maintain a professional, motivated, and compliant sales environment
  • Ensure full adherence to regulatory and compliance standards
  • <...

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