Conversion Specialist Manager / Customer Center Manager

Job Title : Conversion Specialist Manager / Customer Center Manager

Experience : 6+ Years

Location : Pune (Hybrid)

Notice Period : Immediate Joiners

We are seeking an experienced Conversion Specialist Manager / Customer Center Manager to lead client migration initiatives from legacy banking platforms to modern digital banking systems. This role requires strong leadership, planning expertise, and customer engagement skills to ensure seamless execution of conversion waves while delivering exceptional client experience. The ideal candidate brings hands-on experience in digital banking transformation or treasury management and excels in managing teams and client-facing migrations.

Responsibilities:-

Conversion Planning & Execution

Develop detailed conversion plans aligned with migration waves, preview periods, and readiness ac...