Job Description
Job Title : Conversion Specialist Manager / Customer Center Manager
Experience : 6+ Years
Location : Pune (Hybrid)
Notice Period : Immediate Joiners
We are seeking an experienced Conversion Specialist Manager / Customer Center Manager to lead client migration initiatives from legacy banking platforms to modern digital banking systems. This role requires strong leadership, planning expertise, and customer engagement skills to ensure seamless execution of conversion waves while delivering exceptional client experience. The ideal candidate brings hands-on experience in digital banking transformation or treasury management and excels in managing teams and client-facing migrations.
Responsibilities:-
Conversion Planning & Execution
Develop detailed conversion plans aligned with migration waves, preview periods, and readiness activities
Identify prerequisites (training, access, IT setup, data readiness) and ensure timely completion
Coordinate with Product, IT, Trai...
Experience : 6+ Years
Location : Pune (Hybrid)
Notice Period : Immediate Joiners
We are seeking an experienced Conversion Specialist Manager / Customer Center Manager to lead client migration initiatives from legacy banking platforms to modern digital banking systems. This role requires strong leadership, planning expertise, and customer engagement skills to ensure seamless execution of conversion waves while delivering exceptional client experience. The ideal candidate brings hands-on experience in digital banking transformation or treasury management and excels in managing teams and client-facing migrations.
Responsibilities:-
Conversion Planning & Execution
Develop detailed conversion plans aligned with migration waves, preview periods, and readiness activities
Identify prerequisites (training, access, IT setup, data readiness) and ensure timely completion
Coordinate with Product, IT, Trai...
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