Job Description
Role Overview
The COO, Payments Operations will own the end-to-end payments and financial services operations across all markets, covering payment rails, e-wallets, settlement, reconciliation, compliance execution, and operational scalability. This role is responsible for driving operational excellence, cost efficiency, regulatory compliance, and sustainable growth across multi-country payment ecosystems.
The role partners closely with Product, Engineering, Compliance, Risk, Finance, and external financial institutions to ensure secure, scalable, and commercially optimised payment operations.
Key Responsibilities
Payments Operations & Execution
Own end-to-end payment operations across cards, bank transfers, real-time payments, e-wallets, and alternative payment methods.
Design, optimise, and continuously improve payment flows, settlement, reconciliation, dispute management, chargebacks, and refunds.
Ensure high platform reliability, uptime, transaction success rate...
The COO, Payments Operations will own the end-to-end payments and financial services operations across all markets, covering payment rails, e-wallets, settlement, reconciliation, compliance execution, and operational scalability. This role is responsible for driving operational excellence, cost efficiency, regulatory compliance, and sustainable growth across multi-country payment ecosystems.
The role partners closely with Product, Engineering, Compliance, Risk, Finance, and external financial institutions to ensure secure, scalable, and commercially optimised payment operations.
Key Responsibilities
Payments Operations & Execution
Own end-to-end payment operations across cards, bank transfers, real-time payments, e-wallets, and alternative payment methods.
Design, optimise, and continuously improve payment flows, settlement, reconciliation, dispute management, chargebacks, and refunds.
Ensure high platform reliability, uptime, transaction success rate...
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