Job Description
Core services at a glance
- Training operations: full lifecycle from assignment and enrolment to attendance, feedback, completion tracking, and exceptions.
- Communications & stakeholder updates: targeted messaging and reporting to managers, divisional management/COOs, and HR partners.
- Shared mailbox operations: triage, SLA tracking, and deflection to knowledge assets (Jive/SharePoint/AskOps).
- Event & session logistics: registrations, room/virtual setup, attendance capture, and utilisation reporting for leadership connects.
- Vendor coordination & invoice tracking: calendar management, reschedules, confirmations, and last-minute change handling.
- Analytics & automation: bespoke reports and dashboards (Excel/Power BI) with opportunities for automation (e.g., Alteryx).
Key Skills ...
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