Job Description

Responsibilities
  • Leading a team of customer service professionals to meet and exceed targets
  • Coaching, mentoring, and training team members to develop their skills and reach their full potential
  • Taking ownership of inbound leads and converting prospects into long-term customers
  • Building strong relationships with clients and acting as a trusted advisor
  • Driving customer service excellence and setting the standard for the team
  • Solving problems and providing tailored solutions to meet customer needs
  • Collaborating with other departments to improve processes and client experience
  • Creating a supportive and motivating team environment
We offer
  • Base salary of €22,000 gross/year + up to €3,000 gross/year in bonus
  • Private medical insurance
  • Full-time 39h/week Spanish contract: Monday to Friday, from 09:00 to 18:00
  • Fully paid training for the company and t...

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