Coordination Supervisor

Russian-Speaking Coordination Supervisor (HOMECARE) Brooklyn, NY (On-site) $85,000/year Overview: This newly created Supervisor position oversees a team of Russian-speaking coordinators within a fast-paced homecare environment. You’ll play a key role in ensuring the quality, efficiency, and retention outcomes of the coordination team while providing hands-on leadership and resolving service issues in real-time. Responsibilities: Supervise 5–6 Russian-speaking coordinators and support their performance Monitor quality of service, speed of case response, and relationship outcomes Act as an escalation point for complex aide or family concerns Coach coordinators to ensure consistency in communication and problem-solving Track KPIs related to case retention and response times Liaise with internal departments to ensure coverage and support Requirements: Fluent in Russian (required) homecare coordination or related supervisory experience Strong leadership, accountability, and communication sk...