Job Description
Position SummaryResearches inquiries from internal and external customers for resolution within 24 hours.
Resolves invoices in dispute for the Logistics Center including tracking of root cause and resolution for metrics analysis.
Manages urgent issues for all vessels. Consists of working along with Transportation and various areas of Supply Chain for speedy disposition of goods.
Performs audit of all warehouse manifest documents and communicates any discrepancies to Management for resolution.
Communicate any order fulfillment issues as well as all orders expedited to the vessel to Supply Chain.
Process all problem purchase orders including receipt and resolution.
Organize and maintain accurate r...
Acts as a liason between the Logistics Center and all internal and external customers to resolve, communicate and manage all Logistics related issues.
Essential Duties and Responsibilities:
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