Job Description

Position Summary

 Acts as a liason between the Logistics Center and all internal and external customers to resolve, communicate and manage all Logistics related issues. 

Essential Duties and Responsibilities:

  • Researches inquiries from internal and external customers for resolution within 24 hours.

  • Resolves invoices in dispute for the Logistics Center including tracking of root cause and resolution for metrics analysis.

  • Manages urgent issues for all vessels. Consists of working along with Transportation and various areas of Supply Chain for speedy disposition of goods.

  • Performs audit of all warehouse manifest documents and communicates any discrepancies to Management for resolution.

  • Communicate any order fulfillment issues as well as all orders expedited to the vessel to Supply Chain.

  • Process all problem purchase orders including receipt and resolution.

  • Organize and maintain accurate r...
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