Job Description

Position

Coordinator - Technical Support

Location

Harton, Parañaque City

Work Setup & Shift

SHIFTING | WFH

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General Function

Responsible for providing technical support in a timely, consistent, and courteous manner to all Resolution Center customers in the operation of their computer systems for approved applications. Provide assistance in resolving most problems of hardware and supported applications, and explaining these resolutions in a clear, concise manner.

Major Duties and Responsibilities

  • Responsible for providing technical support in a timely, consistent, and courteous manner to all Support Center customers in the operation of supported systems for approved applications.
  • Responsible for diagnosing/resolving problems through both questioning techniques and through the use of remote diagnostics. ...

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